A Micro Walrus in a small box. 　

before lesson

“I can appreciate the rainy days but I prefer cool clear sunny weather“,  “recently, I haven’t been as cost-conscious (or money conscious) as I used to be

cf. cost-conscious, money conscious; 金に執着している、金銭に対する執着が強い

emergency situation: ex. Calm the caller (line on fire department)

call center(cc): Please mam/sir. / Please calm down./ Speak slowly and clearly.  I need your name, address (more details a little)  and the type of building you live in.

caller responds

cc: You are doing great! Now do you see any flames or fire?

caller responds

cc: Good. Now listen to me  carefully. Set off the fire alarm. Then take the stairs  to the outside. Do not! Do not! use the elevator!  The Fire Department is on the way!

phrases when I can’t catch callers saying.

Sorry, what did you say?/ I didn’t get the bit about…/ I’m sorry I can’t hear you. It’s a bad line./

Would you mind saying that again?/ Could you spell it, please?/ could you please explain?…